Posts Tagged ‘social media’

  • CRM gets social

    So not content with being in this week’s OK Magazine (yes, really), the CRM team have been busy sharing their thoughts on segmentation and the like with NMA in last week’s Customer Relationship Management special.
    It’s an interesting article that looks at the (relatively) long established discipline of CRM with a fresh pair of eyes and [...]

  • On the Internet, nobody knows…

    (Peter Steiner, page 61 of July 5, 1993 issue of The New Yorker, (Vol.69 (LXIX) no. 20)
    The above cartoon, the oldest and most reproduced comment about online anonymity you’re likely to find, sums up another local problem we’re having with our critics. As with the phantom Tweeter (Twunt? Twit? Twat?) a few weeks ago, someone has [...]